Motor Carrier Customer Satisfaction Survey

Paper Survey

This survey is for Motor Carrier and Fuel customers only!
For other DMV issues and questions, please contact us.

Motor Carrier Home Page | DMV Home Page

1.   How satisfied were you with Motor Carrier overall?

Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied

2.   Which Motor Carrier Office are you closest to?

Carson City Elko Ely N Las Vegas Reno Sparks Winnemucca

3.  Please indicate your agreement or disagreement with the following statements:

  Agree
Strongly		 Agree
Somewhat		 Neutral Disagree
Somewhat		 Disagree
Strongly
a. The site explained the Registration/Application/Filing process thoroughly
b. The site clearly explained all material I needed to process my Application/Tax Report
c. The site answered all my Motor Carrier related questions
d. For personal service, the staff was easy to reach when needed
e. The staff was responsive to my concerns and questions
f. The staff was knowledgeable
g. I received responses in a timely manner
h. The License/Fuel Tax application was easy to complete
i. The Tax Report was easy to complete
j. I was pleased with the processing of my application/registration/tax report

4.  In the space below, please enter any comments or suggestions you may have. Please add your name and phone number if you would like Motor Carrier to contact you.

5. Your e-mail address (optional)

Thank you for your participation!